eCADDY.eu Privacy Policy

The purpose of eCADDY.eu's privacy policy is to process customers' personal information

responsibly respecting customers’ privacy and informed sovereignty. eCADDY.eu follows good data processing practices, laws and government guidelines when processing personal information.

1. Purpose of the processing of personal data

Customer personal data may be processed for the following purposes:

Customer identification and access control.

Operational customer relationship management, development, quality assurance, implementation of customer service and assurance of business and service transactions.

Customer relationship analysis and grouping, total customer management and development, communication and marketing targeting, and campaign and contact history management.

Implementation, analysis, reporting and development of eCADDY.eu's operations and services and products, as well as personalization of services.

Implementing eCADDY.eu's responsibility to customers and fulfilling its legal and regulatory obligations.

Preventing and investigating abuses and problem situations and ensuring information security.

2. Information content of the register

Contacts, such as name, address, phone numbers, email addresses

Registration information, such as username, password and any other unique identifier

Age, gender, value or occupation and mother tongue

Customer relationship information such as billing and payment information, product and order information, customer feedback and contact information, lottery and competition response information, and cancellation information

Information related to the implementation of the communication as well as information on the use of the services, such as browsing and search data,

Recorded customer service calls,

Any profiling and interest information provided by the customer

Any permits and consents

Any supply blocking information, and

Any other information collected with the customer's consent.

3. Regular sources of information

Customer-related information is collected from the customer themselves in connection with registration to eCADDY.eu's channels, in connection with the use of products and services, in Internet services, in connection with customer service, and otherwise directly from the customer. In addition, customer-related information is generated in connection with the use of eCADDY.eu's Internet and other services. The information is also updated from the Population Information System, the Postal Address Information System, telephone companies' contact registers, and other similar private and public registers.

4. Regular data transfers and data transfers outside the EU or the European Economic Area

The information is disclosed to the authorities in cases required by law, such as preventing and detecting misconduct. In addition, the information shall be disclosed regularly: for direct marketing purposes in accordance with the Personal Data Act, and opinion and market surveys, and other similar studies.

Data will not be regularly transferred or disclosed outside the EU or the European Economic Area.

5. Use of cookies

eCADDY.eu uses cookies on its channels to implement Internet and other services and improve its use. Cookies and the information collected through them are used to improve the efficiency and user-friendliness of the services, for example to analyze, monitor and develop the usability and use of eCADDY.eu's services. Cookies can be used to find out and develop: users are interested in information content, the use of online services and the targeting of communication and marketing. You may consent to or refuse the use of cookies in your browser settings.

6. Registry protection

Personal data is not stored as manual data. Electronically stored personal data will only be processed by persons specifically identified by eCADDY.eu and by third parties who maintain or develop the services on behalf of eCADDY.eu. The information is collected in databases that are protected by firewalls, passwords and other technical means. The databases and their backups are located in locked spaces and can only be accessed by certain pre-designated individuals.

7. Right of inspection, prohibition and rectification

In accordance with sections 26-28 of the Personal Data Act, customers have the right to check what information concerning them has been stored in eCADDY.eu's customer register.

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